Fit not quite right? No stress.

You can start a return or exchange yourself in a few clicks, no need to email us first. Just pop in your order number and email on our returns portal.

Make a return →

The fine print

• Returns must be requested within 14 days of your order being delivered.
• Items need to be unworn and unused, unwashed, with tags attached and in their original packaging, along with your proof of purchase.
• Sale items are final sale and can't be returned unless they're faulty.
• You can choose an exchange, store credit or a refund to your original payment method.

Your options

• Store credit: get an extra 10%. Choose store credit and we'll add a 10% bonus on top of your return value, to spend on anything in store.
• Exchange: swap for a new size or colour. We'll send it out free of charge.
• Refund: back to your original payment method, less a $5 processing fee.

Exchanges

Choose your new size or colour right in the returns portal. We'll send your exchange out free of charge once your return has been delivered back to us.

If your new item costs less than the original, or it sells out before we can send it, we'll give you the difference as store credit.

How do you get your return back to us?

Once your return is approved, the portal will give you your return shipping options. Return postage is at your cost.

Return labels are valid for 28 days. For Australia Post returns you can simply show the QR code at your local post office, no printer needed.

When will I get my refund or credit?

Store credit (including your 10% bonus) and exchanges are processed as soon as your return is delivered to us. Refunds are processed 2 days after delivery and go back to your original payment method. Please allow a few extra business days for your bank to process it.

Is your item faulty or did you receive the wrong item?

We work with the highest quality fabrics and trust our manufacturer, but if something isn't right, start a return in the returns portal, choose "Damaged" or "Wrong product" and upload a photo. We'll review it and make it right. This doesn't affect your rights under the Australian Consumer Law.

Received a gift?

Gift recipients can start a return through the returns portal using the gift return option.

Need sizing & fit advice?

Let's be honest, who has time for the extra admin of returning their online shopping. If you're unsure please check our Size Guide for more info. Alternatively email us with any questions, any time here.