How to Request a Return

Before sending any items back, please email us at hello@lennlabel.com.au to receive return authorisation.

Return Policy

• Full-priced items purchased online can be returned within 14 days of receipt.
• Refunds: Only available for womenswear.
• Children’s wear: Eligible for an exchange or store credit only (no refunds for change of mind).
• Items must be unworn, in original condition, and include original packaging.
• No returns on discounted items, including those purchased with promotional discounts.

Return Shipping

• Customers are responsible for return shipping costs.
• We recommend using a trackable shipping service, as we cannot be responsible for lost parcels.

Faulty Items

• We quality check all pieces before shipping, but if you receive a faulty item:
  • Take a clear photo of the fault as soon as possible.
  • Email us at hello@lennlabel.com.au so we can resolve the issue.

Sizing & Fit Advice

To avoid needing to return your Lenn Label pieces, please check our size guide before purchasing. Need help? Email us anytime.